Myanmar Tour Customer Feedbacks

Great service does not just happen. It requires a spirited attitude and desire to exceed customer expectations. We welcome your honest evaluation of our service. Below is real feedback from our real customers. We do not hide anything - they are all origin copies from our customer's emails or feedback form! You comment - We listen and innovate day by day.

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Hang:
 
We just returned to Seoul from a very splendid eight days in Myanmar. Thank you for all your hard work in making this a most memorable occasion. 
Every aspect of the arrangements was perfect.
All three tour guides did an excellent job - but the gentleman from Mandalay was a real standout. Please convey our compliments to him.
Under separate cover, I am sending some photos of the tour guide and just a small glimpse of our time in Mandalay. I shot too many photographs.  Would you kindly forward these photos to the tour guide with my thanks? Again, you did a wonderful job on our behalf.
Some day soon, I'd like to visit Bhutan.  If you have any ideas for a tour, please let me know.
 
Best regards,
 
Michael Kennedy
Email: mickennedy@*********.com

Myanmar Customized tour  - Traveled on Nov 2016

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Dear Mr Van Hoang, 
 
First of all I want to thank you very much for my birthday dinner! I was stunned by it all, what a wonderful way to spend my evening. 
I have email the manger in Bagan to thank him, for all the effort and coming out to the restaurant! So I hope he received the email. 
Could I please get his address just so I can send a proper thank you note.
 
My tour guides have been fantastic and have made my trip memorable! 
 
I would like to make special mention of Mr Saw Min Khing, he was a fantastic guide. It rain at lunch on the 1st day of the trek and it 
was vert slippery and very hard to walk in the mud. Mr Saw was amazing in making sure I was ok and helped me when I needed it. 
I feel if he hadn’t been my guided I may not have finished the first day of the trek. “ As I seen other guides just walking ahead leaving people 
to sort out the best way to get throw the mud” 
I would highly recommend your company to use Mr Saw as much as you can.
 
To me I should have been told a few things, like proper hiking shoes “ for the rain season”  that the Markets would be closed in Yangon on the Monday and 
also about the way the airport works in Yangon, as this was my first time flying internally and I was sent with a driver. Much to my shock that some took my bag
 and pointed me to a counter, my concern for my bag unsure of what was happening. I spoke to other travellers that day and they also whited that their travel company 
had informed them of what happens at the airport. 
 
Hotels, well you know my feelings about that, specially when in quite a few emails I asked for better hotels saying I was happy to pay more money.
The Paradise Nyangshwe hotel, was the best by far, it just needs a pool to make a fantastic place to stay. I know in Kalaw this is about as good as it get for location and the hotel was great for 1 night, but no safe. 
But Bagan there was better hotel just down the road. The Arthawka Hotel need to work on how clean the pool is, the pool had green mould growing on its tiles.
I am happy to recommend your tour to Myanmar to friends but recommend they pick the hotels they like to stay at.  
Thanks again for providing great locations to visit and fantastic guides.
Kind Regards 
Carole
Email: carolemcinerney@*********.com

Myanmar Customized tour  - Traveled on Sep 2016

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Hi Mr. Van Hoang,
We enjoyed our trip a lot. The guide and driver were so nice and everything went smoothly. The hotel was nice and a lovely view. We especially liked the restaurant in Yangon for lunch that the driver suggested, the Paddomar I think. We liked getting outside of the city, but really enjoyed the things we did on Yangon. The guide suggested a pagoda on the river and the jetty and we liked it as well as the synagogue and museum.

Thank you for arranging at the last minute.

Martha and Mark Elovitz
Email: mmelovitz@****.com
Myanmar Customized tour  - Traveled on Nov 2015
 

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Dear Ms. Anh,

Sorry for the delay, but I have been crazy busy since I returned from Myanmar.

I would like to let you know that everything went swiftly. All of our guides, without exception, were wonderful, and the drivers as well. Beautiful excursions. The itinerary gave us a great insight on the country and its varied culture. If there is anything specific you need me to comment on do not hesitate to let me know.

Once again thank you for everything!

Best regards,

Javier Bofarull

Javier Bofarull
Email: javierbofarull@****.com
Myanmar Customized tour Complete Package of Myanmar - Traveled on 06th Oct 2015

 
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Hi Mr. Van Hoang,

I really missed to thank you during my busy schedule. My uncle told me that he really had a nice time with ur agency (trip organised and scheduled by you). 
I am happy that he was able to enjoy his trip to the most.

Thank you so much and take care.
Regards,

Gladstone Jeffery Thomas H
Email: g2gladstone@****.com
Myanmar Customized tour  - Traveled on Jul 2015
 
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Dear Ms Hang

I also thank you for your service

Im very grateful that I found you when I tried to find agent whose handling Myanmar.  Although im  gambling with you coz I never heard bout your company before,but luckily all going well. I think all your service ok, if not, the leader will be text me

Thank you ms hang, your service is very good and professional.

Hope we could cooperate again next time

Gilda Hartono
Represented for 31 passengers from Indonesia
Email: gilda.hartono@****.co.id
Myanmar Customized tour  - Traveled on June 2015
 
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Dear Ms Anh,

Thank you for your email and voucher! I am already looking at the other tours you have in other countries! I had a very pleasant trip, all thanks to you.

I have also written a review on Trip Adviser using the link as provided by you. Will be happy to help again should any potential customers be unsure.

Thank you! Will definitely get in touch again when I wish to plan another holiday!

Have a very lovely week ahead!

Best regards,
Xiaowei

Xiaowei
Email: kwoky07@****.com
Myanmar Customized tour Myanmar Lake and Beach - Traveled on 30th Apr 2015


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Dear friends HIT Indochina Company!
Sorry, we didn’t respond to you right after our tour to Myanmar:  we were very busy in that time!
But anyway we must to write to you, because every day now we live under beautiful impression, which we have received during our trip in your country. And of course, we know for sure, that it because each member of your team contributed diligence, piece of heart to do each day of our visit in Myanmar pleasure, save, memorable and nice! And we deeply appreciate that.
We are traveling alot around the world, we were in many countries: by ship, different tours with big groups, small groups...  And travel individually – that was not first experience in our life. But we understend,  that this type of traveling – most reliable in all meaning!
We would like to say THANK to each person, who was working with our case!
First of all, Thanks to  Travel Consultant of HIT Indochina Company - Van Hoang, who help us to prepare our trip going smoothly and organized. Everything during our trip was in time, convenient and pleasure!
And all team members, who  participated in preparation our trip, have done very good job and great servise for us! That is very important for creating excellent great impression about nice and unic country – Myanmar!
Thanks ALL tour guides, who were with us during of our tour! ESPECIALLY: tour guide in Yangon – Han Tun Aung; guide in Mandalay (highly professional, very organize, very helpful and friendly person!) - Htet Htet Wai H Laing; guide in Inle Lake - Mu Tu. We are really become friends with them! ¬
And… Thanks to ALL drivers, who did their job perfectly! All of them great take care of us, and we were feeling not in the car, but in their hands! Especially Driver Naing OO from Yangon!
Again, dear friends, you did in our life beautiful 11 days enjoyment and big pleasure, and now Myanmar for us is very lovely country, and if our life will let us to visit your charming country again, we again would like to be with you, dear friends from HIT Indochina Company! And of course, in any moment, we’re going recommend that kind of trip to our friends.
Your travelers – couple from Miami, Florida: Leoneta Ru and Yan Mikhalkin
P.S. We would like to ask you re-send this letter to everyone who was with us and their companies: let they know how we appreciate everything they did for us! They are very wonderful people! Thanks!

Leoneta Ru and Yan Mikhalkin
Email: leoru3@***.com
Myanmar Customized tour  - Traveled on April 2015

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Dear Ly
 
Happy New Year!
We have just returned from our trip to Myanmar and I thought you might be interested in some of our thoughts about the trip.
First, and most important, everything went exactly as planned and we are very grateful for your help and the help of all your partners in Myanmar.  Guides and drivers were always there to meet us as planned, hotels were always as indicated and there were no surprises at all.  Importantly, each guide was an expert in his or her area and each felt comfortable in suggesting changes and additions to our programme and we believe that this local expertise greatly enhanced the pleasure of our trip.  By the way, we particularly appreciated your calls during our trip to make sure that everything was going well.
Now some specific thoughts:
Hotels:
Yangon: the East Hotel (HIT Myanmar's note: see change in 2015).  Good location near the centre, the market, restaurants.  Staff was pleasant.  Breakfast OK though limited.  The only criticism is that the lighting in the bedroom was very poor – it was difficult to read.  As usual in Myanmar, internet access was not very good and worked only in the lobby.

Bagan.  The Bagan Thande hotel is gorgeous particularly its lovely dining terrace overlooking the river.  The pool was beautiful and delightful.  Breakfast was large and varied. Dinner was excellent on the lovely terrace and the hotel is near other restaurants which gave us some variety during our 3-night stay.  I think this hotel deserves more than 3 stars.
 
Monywa.  The Win Unity hotel was very pleasant also with a lovely pool.  The dining room was not as interesting as the Bagan Thande but perfectly correct.  There is a pleasant restaurant across the street although we did not use it.  The room was nice, but again not up to the standards of the Bagan Thande
 
Mandalay.  The Mandalay City Hotel.  This is an amazing oasis of calm in the middle of a chaotic city – it was hard to believe we were actually in the middle of the city.  Well located, many restaurants and the night market nearby.  Staff very good.  Nice pool.
 
Kyaing Tong.  Princess Hotel.  There are very few hotels in the centre of Kyaing Tong and this is said to be the best (though a large new one may be better – and probably a lot more expensive).  No restaurant except for breakfast but two good restaurants within easy walking distance.  Close to the market and all the sites of the city itself.  Oddly enough, the internet connection was among the best of the whole trip.
 
Pindaya.  Pindaya Inle Inn.  Very attracrtive “bungalow” style hotel set in attractive gardens and with a lovely dining room – probably the prettiest dining room of the whole trip.  Good dinner and breakfast.  Only negative comment is that it is rather isolated from the town and the Pindaya caves but for one night it was perfect.
 
Inle Lake: Amata Garden Resort.  This was by far the biggest disappointment of the trip.  Very modern, everything functioned perfectly, friendly staff, large breakfast.  However, the hotel is completely out of place – our guide said it looked like a hospital; we thought it was like any airport hotel from Hong Kong to Frankfurt to Chicago.  In an area that is beautiful and charming, this hotel is ridiculous.  It is also totally isolated with nothing nearby.  Therefore we were forced to eat dinner 3 nights in a row in the hotel restaurant which was more than twice as expensive as any other restaurant on the entire trip.  The restaurant is also enormous, not very attractive and noisy – particularly since the hotel seems to cater to large groups. We would suggest that you find another hotel at Inle Lake – there are many others that have much more charm, are better located and are less expensive.
 
Mrauk U. Shwe Thazin hotel. Very few tourists visit Maruk U (which is too bad since it is very interesting) so there are few hotels.  This one is pleasant thought not up to the standards of the Bagan Thande; the restaurant is average – the room itself is quite boring but the food is perfectly OK.  Staff perhaps a bit less friendly than in other places, but that is at least in part because they speak very little English.
 
Ngapali Beach.  Pleasant View Resort.  Very attractive, small buildings built in a lovely garden on the beach.  Very pleasant and helpful staff.  Two restaurants – one, on an island off the beach – is probably the most beautiful setting on all of Ngapali Beach (though access to it at high tide is complicated – either need to wade through knee-deep water or take a somewhat unstable raft to it.)  Very close to many other restaurants. This was one of the best hotels we stayed at.
 
Yangon airport. Myanmar Life Hotel.  This was probably the worst hotel of the trip though it is possible that more modern parts of the hotel are better.  Restaurant very boring and noisy.  Room smelly and bathroom in poor condition – no hot water in the basin; shower only barely functional.  We would suggest you find another airport hotel, particularly for those who have early morning flights.
 
Guides:
 
All of the guides were very friendly and knowledgeable about their particular areas – we really like to use local guides for exactly that reason: they tend to know the details of their areas better than guides who travel all over the country.  The only significant difference among them was their command of English. All SPOKE good English but several clearly had trouble understanding and, therefore, responding to questions.  All were always right on time and all were very good at suggesting changes to the programme that made our visits more interesting and informative. The best were in Bagan, Mandalay, Kyaing Tong and Maruk U.
 
Again, I want to thank you for your excellent organisation and for the fact that all the details of the trip were exactly as planned.  If you want to use any of our comments for marketing purposes, please feel free to do so, but we would prefer that our names NOT be used.  Also if there is an internet site where you would like us to comment on our trip we would be happy to do so.
 
With kind regards,
 
PS  I assume that since your agency is in Hanoi you are experts on Vietnam also.  We have been in Vietnam in the past and would like to return in the next 2-3 years – particularly to the northern highlands (which we have visited) and the Mekong delta (which we have not visited).  If there is a person we should contact for such a trip we would be happy to have his or her name.  Thanks!
 
Name & Email: Not published as customer's request
Myanmar Customized tour  - Traveled on Feb 2015

 
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Dear Hoang Ngan 
I am wondering if you have any special feedback arrangements about our holiday. We would be happy to complete something as we were delighted with everything.
 
Our guides were excellent, hotels were better than expected and very comfortable. We especially loved the heated pool at Kalaw,  the Inle Lake Resort and Thandwe beach hotels. Everybody turned up for us when we arrived at airports and we were just totally impressed that there were no setbacks. The itinerary that you helped us decide on was excellent as all the temples were different and going round the villages with a guide who knows the families made it so interesting.
The elephant retirement home was wonderful - set in such a beautiful valley and run by such caring, lovely people.
Our one  negative comment is that at the Royal Park View Hotel in Pyin-Oo- Lwin we were put in one of the old rooms which was ok but looked as if it had not been decorated for 20 years and the bathroom had dirty walls and was very basic. I think you need to put people in the new block.
I am wondering if your company does similar trips to China as we are interested in going there next year. I am a little unclear about which part of the company does what as we were met with 'one stop' agents, Indo China agents etc so it was a bit confusing.
 
Thank you for organising such a first class trip! We thoroughly enjoyed every minute
 
Yours sincerely
 
Sue Wyld
suetravels@****.com
Myanmar Customized tour  - Traveled on Feb 2015

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Hello Van Hoang,
 
Nice to hear from you.
Yes, we are home now.  After we left Myanmar we went to Thailand and stayed there the rest of the month, returning to the U.S. A. on 01 March.
I had just written myself a note this morning to write you, then found this email.
I do have some thoughts about the tour.  Overall, we enjoyed ourselves immensely and it was lots of fun.
As regards the East Hotel in Yangon, rooms that are on floors lower than 5 have no windows, thus no light.  There was a window, but the wall of the building next door was about 14" (30 cm) away, so effectively there was no real window.  Thus it was a bit like being in a cave.  When we returned to Yangon at trip's end, I prevailed upon them to give a room with a window, as they were ready to assign us back to those same rooms we had earlier. (HIT Myanmar's note: see change in 2015)
My suggestion to you would be to stipulate to the East Hotel that your clients need to be assigned rooms on the fifth floor or higher.  Those rooms are above the adjacent buildings so have both light and some kind of view, which your future clients will appreciate. 
While we certainly enjoyed the Yadnarapon Dynasty Hotel (it was probably the nicest we stayed in while in Myanmar) in Mandalay, overall Mandalay was a bit of a disappointment.  In fact, were I to do this trip now I would simply cut out Mandalay entirely and split those two days between Bagan and Inle Lake - or perhaps even add them both to Inle Lake, which, while being the location where we had the least amount of alloted time, was very interesting and there seemed to be a lot more around there which one could have done with some extra time.
Our boat broke down the last morning at Inle Lake as we were headed back to Nuang Shwe for lunch, a vineyard visit and the airport.  The propeller broke or something.  But our guide handled things well, called for another boat and it appeared, to rescue us, relatively quickly.  However, we did lose some time with this affair, and elected not to visit the vineyard, so that we could have a leisurely lunch and not be rushed, before moving on the the airport.
The Thazin Garden Hotel in Bagan was very nice and the staff excellent and attentive.  A good choice.
And we enjoyed our cottages on stilts at the Paramount Lodge in Inle Lake.  Very picturesque.
The market tour and cooking lesson you arranged at the Monsoon restaurant, our last morning in Yangon, was lots of fun.  You might want to think about incorporating that in your Myanmar tour or at least offering it as a nice option for those interested in that sort of thing.  David, the Monsoon manager, was very pleasant and probably spoke the best English of anyone we encountered.
 
I think we had a different set of guides from the list provided.  Our guide in Yangon was indeed Kay.  After that none of the names seemed to match - probably not that it mattered.
 
So there are a few thoughts.
Hope all is well with you there in Vietnam.
 
Cheers,
Conley
 
Conley and Elizabeth
cheaberl@***.net
Myanmar Customized tour  - Traveled on Feb 2015

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East Hotel in Yangon has no water. (HIT Myanmar's note: see change in 2015)
Rocky from Mrauk U is very very good! All the guides have good command of English. All arrangement have been prompt.
Overall comment by David: Excellent
Overall comment by Katherine: Good
 
Copy from our Feedback Form filled by David Chan and Katherine Wong
Kelddc@*****.com
Myanmar Customized tour  - Traveled on Nov 2014

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Good value for money. Guides were very knowledgeable and helpful.
Overall comment: Excellent
Hotel rate: Good
 
Copy from our Feedback Form filled by Catherine Whitfield
catherine.d.whitfield@*****.com
Myanmar Discovery tour  - Traveled on Nov 2014

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Great trip! thank you!
Guides and drivers were all fantastic! Good special moments thoughout the trip due to their experiences and local connections.
Overall comment: Excellent
 
Copy from our Feedback Form filled by Meg Johnson
margaretsjohnson@*****.net
Myanmar Customized tour  - Traveled on Nov 2014
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Hi Van Hoang,
We have arrived home safely and have just written up some feedback for yourself and your company.  Please let me know if you want any further detail into any of the positives or concerns listed below and we'll be happy to provide them.
 
Many thanks,
William
 
Overall Impression:
Both Innu and I were extremely impressed with the quality of service we were provided on this holiday, both in terms of organisation of all tickets and flights as well as the knowledge of the drivers and guides.  We thought it ran very smoothly other than the blip at the start, and the generosity of your company in providing us with a free meal, money back for the taxi and a present at the end of the holiday was a lovely touch.
 
Yangon Arrival
Guide: After a 14 hour flight to Yangon we were greeted with a guide who was extremely talkative and friendly.   We got driven straight to dinner where we would have preferred to have been taken back to the hotel for some rest, or at least to be able to refresh ourselves, as we were extremely tired and had an early start the next day. It has been well documented that he failed to turn up to take us to the airport the next morning so I'll not write more here.
We did not like the food at the restaurant we were taken to and there were not many vegetarian options available, we would not recommend this restaurant.  
Driver: Fine
Hotel: Not good.  East Hotel had a bad room, with no door between the toilet and the bedroom, also the shower was actually in the bedroom itself.  We would not want to stay in a hotel like this again and would advise your future customers away from this one. (HIT Myanmar's note: see change in 2015)
 
Bagan
Guide: Our guide for Bagan was extremely knowledgeable and a really nice man.  He made us feel comfortable straight away and was very good to talk to. He took us around areas where there were no tourists that provided us with some amazing times and would adapt and add to the itinerary according to our likes i.e. seeing less touristy areas, taking into account taking pictures etc. We think this is highly valuable in a guide. 
Driver: Fantastic. On the last evening he took us out to some temples without the guide and waited for us for a long time as we were watching the sunset.  Very friendly, opened and closed the car doors every time we were even approaching the car, can't say highly enough about him
Hotel: Amazing Bagan was a good resort, it had a nice big room and the food in the restaurant was nice.
 
Inle Lake
Guide: Once again the guide was very knowledgeable being a local Inle Lake man.  I wouldnt say he was as approachable as the Bagan guide, and generally didn't seem as happy or that enthusiastic. On the night we were staying in Kalaw there was a once a year festival on which the guide attended however he did not let us know it was on and we missed out.  He only informed us of it the next day, we were not too impressed about that! We did not expect him to take us but we would have liked to have been told about it so we could see it for ourselves rather than miss this great opportunity. There was also a big parade in Kalaw on the day of our trek so we completely missed this. It would have been good for this to be taken into consideration so that the itinerary could have been adapted accordingly as this would have been very good to see. 
As we specifically requested a trip to the Winery we were very disappointed to only have 45 minutes here as this was something we were really looking forward to and wanted to relax and enjoy it at leisure. 
Driver: Good driver again, although he seemed extremely slow
Hotel: Pinehill Resort in Kalaw was ok, the rooms were a little run down but it was very beautiful.  Floating Resort in Inle Lake was very nice other than the restaurant which we thought let it down.  As there is no way to eat anywhere else out on the lake we were forced to go to the same restaurant every night and we were ill from the food here on a few occasions. They did not have good vegetarian options and quite often didn't have many items on the menu available, limiting the options even more. For future customers it may be a good idea to offer them an option of staying here or at a hotel in the town as it was frustrating not being able to see anything or go anywhere once the guide/boat had dropped us off. 
 
Ngapali Beach
Guide: NA
Driver: NA
Hotel: Amazing Ngapali was a really good resort, the room was lovely and the location was perfect. It was really nice to unwind and have some free time after the busy schedule of the previous week.
 
Yangon Departure
Guide: Very knowledgeable again however we missed the sunset on the Shwedagon Pagoda as he seemed to want to show us the city centre when the sun was going down.  This was very disappointing as not only did we miss the sunset but we had to go back to Shwedagon after our short stop in the city centre which then made us get stuck in traffic for a very long time. He also sat with us on our last meal together on our holiday, I'd advise against guides eating a meal with the clients on their last night as it did not seem appropriate to me and we would have liked to enjoy our last meal of our holiday together ourselves.
Driver: A decent driver however he seemed to talk non stop and very loudly, was not ideal
Hotel: See comments on arrival for East Hotel, I would not recommend this hotel to anyone. The room we had on our last night was even worse than that on our first night. 
 
William and Innu
ww4rd@*****.com
innuluthra@*****.com
Myanmar Customized tour  - Traveled on Nov 2014

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Dear Dinh
 
I’m sorry to write you so late after our lovely trip in Myanmar, but we are still travelling.
We just want to thank you truly for the great arrangement you provided for us, and also we do want to emphasize that the qualitiy of the Tour guides in all cities was more than Excellent!  I believe that you gave us some kind of sheet for evaluation but sorry to say that we misplaced it.
My husband thanks you from depth of heart for the surprise cake that you arranged and I guess that you know by now that the balloon trip was cancelled because of bad weather, but all in all we had a great time.
 
I have given your email address and contact information to a friend in Mexico who wants to travel with a group of ladies to Myanmar, her name is Rosario, so she might email you.
 
Once again, thank you for the great service and guides you provided.
 
Warmest regards,
Miguel Angel & Laura
larukpa98@*****.com
Myanmar Customized tour  - Traveled on Nov 2014

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Dear Ngan do,
 
Thank you so much for ensuring that my trip was so fantastic. I know you worked very hard with me on the itinerary and answered all my questions with patience and even called me last Sunday to make sure everything was going well. I really appreciate this.
I enjoyed every place I visited. The beauty of each place, the interesting sites to visit, the convenience of the car and driver, the helpfulness of the guides, the many chances to learn, take great photos, and yes, to shop, were fantastic. I also appreciated the flexibility I had as sometimes this was important, such as the "extra" walk I took on the way to Inle Lake. I appreciate the teamwork between you and your partner, who did a terrific job for me. Thin-Thin is excellent. 
Perhaps what did not work as well as hoped, were the guides. They were all very warm, energetic, committed to my satisfaction, and well organized. However, except for one, their ability to speak and understand English wasn't as good as I expected. I did get upset about this on more than one occasion. Next time, it will need to be better. I have communicated this to Thin-Thin, too.
Regardless, this has been an unforgettable trip and I can't wait to share more with family and friends!  Everyone needs to visit Burma :-)
Lastly, thank you so much for your very thoughtful, beautiful gift! I was so surprised! I'm carrying it back, of course, and it will always remind me of my trip and our partnership.
 
Warmest regards,
Jeremy
jeremynash@*****.com
Myanmar Customized tour  - Travelled on Nov 2014

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Dear Mr Van Hoang
Already over a week passed since we've came back from Vietnam, but our fond memories are still fresh 
and we still share our experiences with friends and family !
It was maybe a short  trip, nevertheless – full of vibrant beauty of life, people, nature, history . . . . wow. . . 
Thank you for providing so smoothly running, professional, safe, pleasant and thrilling experience !
And -  it was a real pleasure to meet you personally as well as visit your office and see so many happy faces there !
We would like to take this opportunity to thank you for a great holiday we had in your fascinating country !
We wish you all the best in your personal life as well as in your business ! 
 
Warmest regards,
Jolanta and Andrew
jolanta15@*****.com
Vietnam Customized tour  - Traveled on Jan 2014
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Dear Mr Van Hoang
In January this year you organised a tour for 4 of us of Cambodia and Vietnam. (12 to 27 January)
On behalf of Jeff & Therese Seeney (honorable citizens of Queensland - our findings), my husband Peter & I we would like to thank you for this most memorable holiday.
We very much enjoyed the cultural experience. All of the guides (and drivers) were most helpful, courteous and very knowledgeable about their local region.
The entire trip was very smooth and professionally organised. The accommodation was of high standard, the vehicles comfortable and the drivers made us feel very safe.
We would certainly recommend your company to anyone wishing to experience Indochina. 
We apologise for taking this long to provide this advice. 
Mary Sharp
oakvale@*****.com.au
Vietnam and Cambodia tour  - Traveled on Jan 2014

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Dear Van, I would like to thank you and your company for organising such a brilliant trip for myself and my granddaughter.
Everything went according to plan and the whole trip was even better than I imagined. The hotels were great too.
I am so pleased that I have finally been able to experience Myanmar.
Thank you again, 
Julie Targett
jtar@*****.net.au
Treasure of Myanmar tour  - Traveled on Feb 2014

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Our trip was educational, memorable and full of great photo opportunities. The guides were good, and we especially liked the one in Saigon...Thien?
Can't remember the spelling of his name. Pho Lone in Inle Lake had a wonderful, calm demeanor with excellent explanations. These were two of our favorites. Each guide had good knowledge and was willing to adjust itineraries to fit our needs and requests.
Our only comment is that at times with two of the guides, it was difficult to understand their English.
I am sure they probably also had trouble understanding us. The drivers were courteous. With the exception of the driver in Hanoi who drive us to Halong Bay, riding with each of the other drivers was pleasurable